The first thing to realize is that great drain clenaing starts with a great plumber.
9 out of every 10 applicants never even makes to the interview before being eliminated.
The Procedure Before We Let Anyone Into Your Home:
Criminal Background Check. We have rejected applications for plumbers that have rape, murder, manslaughter, drug convictions, theft, armed robbery, drunk driving and more. Those plumber are still working out there, for my competition, but they are not working here.
Civil Background Check. You don't want anyone working in your home that has a string of creidtors after them. Someone that has had many years of not paying their bills. This is usually related to drug use. What if they saw something in your home that could make it easier to pay their rent, if they liberated from you. We don't hire them, so we don't send them to your home.
At least 5 years of infield expierence is required before they enter our training program. I don't want somebody playing plumber until something better comes along. I want dedicated professinal plumbers that i can count on, so you can count on them as well.
Training program for plumbing. Code checks and safety checks and we quiz them extensively. Nearly every candidate is sent back to the books to learn the required codes for safe and long lasting plumbing and drain installations.
Training program for invoice writing. An invoice is a contract. It is required to be detailed, accurrate and self decriptive. Our invoice writing classes on video with extensive testing to ensure that once a contract is written, everyone understands what it covers.
Training program for customer service. Yes, you might think this a little unusual and I guess it is. We think think that you should be able to talk to your plumber like you would a store manager. Someone that will listen to the plumbing problems that you are having and work out a mutually acceptable solution to those plumbing problems.
On the job training. No plumber ever gets a set of keys here until they have been driven to many jobs over several weeks where our supervisory plumbers can see them interact with our satsified clientele and see their plumbing skills in person. This is the final test before we will allow them into your home unsupervised.
Rest assured. When you call us for any plumbing problem you will receive a quaiifed professional pumber. Not a salesman, not a trainee and not a "drain tech". We hire the best and then train them to become even better.
You deserve to have the best. Give us a call.
Finally, If you have a Drain Stoppage Problem
Give us a call. We are a drain contractor for rooter work. We are here to help you with all your drain cleaning problems. Use the coupons provided in this site and we find the problem that you are having and solve it. Your drains should never back up. Call now. We have plumbers standing by to help you.
We are accredited members of BBB, the California League of Homeowners, The Plumbing, heating, Cooling Contractor's Association and the Quality Service Contractor's Association.
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